Accessible Cities

ENAT Accessible Cities logoIntroduction

European Cities have a major role to play in delivering good access both to their own citizens with disabilities and to tourists of all ages and abilities.

Many European Cities are working to build their reputations as accessible, liveable cities - vibrant destinations that offer a warm welcome to all visitors.

Here, at the Accessible Cities Home Page, ENAT publishes the profiles of those cities that wish to showcase their achievements and good practices. These are cities that are setting new benchmarks in their continual efforts to improve accessibility.

Special Announcement, 11 June 2026

Join us in Genoa for the International Conference, Inclusive and Smart Tourism Destinations: Strategies for innovation on 18 June 2026. 
With the participation of UN Tourism, and European Smart Tourism Capitals. 

Time: 09.00 to 17.00 hours, followed by Networking Cocktail. 
Venue: Acquario di Genova, Area Porto Antico, Ponte Spinola 16, 16128 Genova, Italy.

Organised by ENAT, AccessibleEU Resource Centre and AISM - Associazione Italiana Sclerosi Multipla.  

Logo of EU Smart Tourism Capitals awardThe Smart Tourism Capitals of Europe award is a European Commission initiative that recognises best practices in Accessibility, Sustainability, Digitisation and Cultural Heritage and creativity.  The award has been given to leading cities in Europe since 2018 and a Compendium of Best Practices has been compiled from the cities' submissions in 2019 and 2020. 
 

EC Access City Award European Access City Award. The European Award for Accessible Cities  was launched in May 2010 by the European Commission and has run on an annual basis since then.

Follow the links below to learn about cities that promote accessibility and inclusion for their citizens and tourists.

Project Items

  • European Access City Award

    The European Access City Award was launched in May 2010 by the European Commission and has run on an annual basis since then.

  • European Capital of Smart Tourism. Compendium of Best Practices, 2020

    The selection of best practices compiled in this report has been derived from the applications the cities submitted to the two competitions (2019 and 2020 European Capital of Smart Tourism). The report showcases the selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural heritage and creativity) and solely presents and relies on the data that the cities have submitted in their applications.

  • Madrid, Spain

    Madrid is a top tourist destination, offering everything from art and culture to leisure and sports, as well as restaurants, shops and green spaces. There are so many places to go, so many things to do… And the city continues to improve its accessibility provisions so that all visitors can make the most of their trip to the Spanish capital.

  • City of Barcelona, Catalonia, Spain

    Over the past 25 years Barcelona has steadily gained a reputation as one of the world’s most attractive and visited cities. It has become the fourth most popular city destination in Europe by visitor numbers, having 7.5 million visitors in 2013.

  • Paris - Ile de France, France

    The regional tourism board of Paris Ile-de-France has worked with accessible tourism since 2002. The initial objective was to render accessible the world’s number one tourist destination. As part of this strategy, the regional board was involved in the work on the “tourism and handicap label”.

  • Stockholm, Sweden

    Stockholm has carried out extensive works on improving accessibility for people with disabilities and continues to do so to this day.

  • Frankfurt, Germany

    Frankfurt am Main is recognised nationally and internationally as a global city located in the heart of Germany and Europe. It is a major air, rail and highway transport hub as well as the largest financial centre in continental Europe, ranking among the world's leading financial centres. Tourism plays a key role in Frankfurt.

  • London, United Kingdom

    London is a world tourist destination. The city has a mix of old and new infrastructure. This presents a challenge that all historic cities face when addressing accessibility, investing in changes while maintaining a ‘sense of place’ and identity.

  • Lousã, Portugal

    Lousã, a small country town in the north of Portugal, is included here as an "Accessible Tourism Destination” due to the project conducted in this town and region in 2008-2011.

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